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Can't establish a Connection with LEGEASY4DOS (log onto landing page)


Started by JimmyB
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Can't establish a Connection with LEGEASY4DOS (log onto landing page)

I've been using LegEasy4dos since it was released and have had no issues.  Suddenly today I can't connect or load the start up (Landing) page.  Nothing has changed, I've not added new virus protection or changed settings.  Is it me or is Dataease.com having load issues?


Written by JimmyB 13/12/17 at 21:37:51 LegEasy 4DOS

Re:Can't establish a Connection with LEGEASY4DOS (log onto landing page)

Hi.


It is not you. We have had some problems with our provider today which has caused login/connection problems for some users.

This is now reported to be fixed and we are sorry for the inconvenience.

We are monitoring it to make sure that this problem has now gone completely.


Written by DataEase 14/12/17 at 00:15:20 LegEasy 4DOS

Re:Re:Can't establish a Connection with LEGEASY4DOS (log onto landing page)

I was unable to to get a LegEasy4DOS start-up screen over the past two days. I was given a totally blank screen. Fortunately I was able to revert to a backup WinXP system and update to the latest datafile. I checked the DataEase web page which was online but, sadly, no warning message to explain the problem. It also means trying to get round the problem with a re-install would not work and I may then have lost my 5 DataEase session details.  So may we have a warning of any shortfall on the website with its own tab.


Written by Karinda 14/12/17 at 16:39:55 LegEasy 4DOS

Re:Re:Re:Can't establish a Connection with LEGEASY4DOS (log onto landing page)

Hi.

Sorry about that.

There was some problems yesterday which were fixed quickly as all reporting routines worked, but for some reason there was a "lag" for some users that had the problems that the system didn't pick up on until we rebooted all the servers late last night.

We are working on a new version that will work offline as well as online, where you will get a better fallover handling.

The problem has really been that the uptime for LegEasy4DOS has been close on 100% since it was released so the urgency of this update has not presented itself before now.

If you use the pin to Taskbar/Startmenu/Desktop option the session pinned WILL WORK independent of any network problems.


Written by DataEase 14/12/17 at 17:42:36 LegEasy 4DOS
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