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Remote user - error loading document - could not open "document"


Started by richard keyter
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Remote user - error loading document - could not open "document"

when remote user signs in , if start up document is a single form or a single procedure everything works fine.

If the start up document is a form "invoice file"followed by a procedure "print invoice", completes the data entry into form then

returns message "can not find dataease" and exits without printing.

 If the start up document is a menu, then returns the message "error loading document - could not open document"

the user menu path is set up correctly in the preference parameters.

What can be the solution ?? 

Written by richard keyter 07/04/14 at 11:20:31 Dataease [{8}]FIVE

Re:Remote user - error loading document - could not open "document"

Could you send us a little more information on what environment you are running DataEase in, and how it is configured?

Written by DataEase Tech Sup 08/04/14 at 08:27:01 Dataease [{8}]FIVE

Re:Re:Remote user - error loading document - could not open "document"

The server op system is Windows Home Basic , Pentium E5300 @ 2.60gHz, 2.00GB Ram 32bit op

Remote op system Windows 7 Pro Intel CPU @ 3.30gHz , 4GB Ram 32bit op

Wireless network

Server : C:\Dataease 8.1

              C:\Users\name\my documents\my dataease

Written by richard keyter 08/04/14 at 09:15:56 Dataease [{8}]FIVE

Re:Re:Re:Remote user - error loading document - could not open "document"

1. Do you have DataEase installed locally on both machines? You have to start DataEase on the machine where it is installed. You cannot start it from a Server installation, but the files i.e. database/app can be installed on a remote mapped drive.
2. When you say remote. How is it remote? Are you running it through any Viritualisation or VPN setup?

Please advice.,

Written by DataEase Tech Sup 16/04/14 at 09:27:05 Dataease [{8}]FIVE

Re:Re:Re:Re:Remote user - error loading document - could not open "document"

Yes - on both machines. Yes - started from remote workstation. Running on LAN through WiFi 

Written by richard keyter 17/04/14 at 04:40:36 Dataease [{8}]FIVE