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False Virus Detection in 6.53: Resolved!

Soon after the release of 6.53 we started to get reports from our customers that the software wouldn't install properly.

After some investigation, we found out that it installed properly but some of the system files was identified as "possible" viruses by Norton/Symantec virus software, and quarantined.

We immediately started to investigate, obviously fearing the worst, but we quickly discovered that it was a "False" virus detection based on Heuristic algorithms that try to predict "new" and unknown viruses.

The immediate solution was to tell our users to "approve" 6.53 by the Virus software, the proper solution is available for download today.

Published: 15/05/12 - 14:30:07 (Amanda Higgins)

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